Though you might be familiar with texting services and SMS messaging as a marketing strategy, Call iQ puts a whole new spin on how texting services work.
Other marketing companies that offer text message marketing need the company’s customers to send a text message to the marketing system in order to opt-in for text messages, but that is not the case anymore. Now, we can embed the process directly into the phone call, making it easier for you to reach your customers through texts.
How Do Texting Services Work?
First, a customer will call your business. Before you pick up the phone, a message will play. The message will say something like this: “Thanks for calling Allco Grocery Stores! To receive a 10% off coupon and future promotions, press “one” now. Otherwise, stay on the line and one of our friendly staff members will be with you shortly!”
Because your customers can opt-out of the text message promotions at any time, you won’t annoy the people who sign up for the services and you’ll promote loyalty in the customers that are interested in your services!